Privacy Policy

 

When you show interest in our services or when you use our services, we process your personal data. The privacy of our users is our priority and we are committed to the protection of the personal data of our users and customers. This privacy policy explains the types of data processed and the data processing purposes.

 

1.    Table of contents

      Applicable law and treatment officer

      Categories of data

      Purposes of the treatment

      Cookies

      Data recipients

      Duration of data retention

      Data update

      Data protection

      Your rights

      Questions

      Update

 

2.    Applicable law and treatment officer

We guarantee that personal data we may keep is processed in accordance with applicable data protection legislation (Regulation (EU) 2016/679 of the European Parliament and of the Council of April, 27, 2016 on the protection of individuals with regard to the treatment of personal data and the free movement of such data, and applicable national law) and is under the responsibility of:

ViewConcept

Abbé Cuypers 3, 1040 Etterbeek, Belgium

Enterprise number: 0690.918.429

Tel : +32 477 225 953

Email : privacy@viewconcept.eu

 

3.    Categories of collected data

As part of our activity, we may collect the following data:

      Identity data

      Professional data

      Banking data

      Behavioural marketing data.

 

4.    Purposes of data treatments

4.1.  Identity data

Identity data allows us to provide our users and customers information on services likely to be or being of interest to our users and customers, and to contact them.

4.2.  Professional data

Professional data is used only in the context of our business relationship, especially for professional ICT services.

4.3.  Banking data

If it may apply banking data will exclusively be used for services being provided.

4.4.  Behavioral marketing data

Behavioral marketing data allows us to better understand profile and usage of our users and customers, and to anticipate their needs.

 

5.    Cookies

During the visit on our website, cookies may be placed on the user’s computer or device. We use cookies to provide users the optimal experience to our web site. For more information on our use of cookies please visit our Cookie policy.

 

6.    Data recipients

Our service providers, partners and / or subcontractors may access with restrictions your personal data for the processing of operations they perform. We carefully choose all our subcontractors and ensure that they meet the same level of data protection requirements as the one we offer (including if our subcontractors are located outside of the European Union). All our subcontractors are listed in a record of processing activities which is kept internally. Information on our subcontractors can be requested to privacy@viewconcept.eu. All our subcontractors are inflected obligations regarding personal data protection and we never sell or share personal data with any third party without prior consent.

 

7.    Duration of data retention

Personal data is only kept for limited duration, i.e.,:

      when you show interest to our services your data will be deleted after 3 years following December the 31st of your absence of reaction to our messages

      when we provide services your data will be deleted 10 years following December 31st of the end of the contractual relationship.

 

8.    Data update

We will delete or modify any of personal data that would be proven to be inaccurate.

 

9.    Data protection

We guarantee that technical, organizational and human measures are taken to ensure the protection of your privacy, especially against loss, abuse, unauthorized access, modification and destruction.

The storage mode as well as the security and confidentiality measures of your data are specified in a record of processing activities developed and kept internally. In the event of a recognized breach of your personal data, we will notify the Data Protection Authority as soon as possible and, if possible, not later than 72 hours after becoming aware of it.

 

10.  Your rights

At any time and free of any charge, you may ask to:

      access your personal data and retrieve it as a copy (easily usable and allowing data portability)

      request deletion of your personal data

      modify inaccurate or incomplete personal data

      request a limited use of your personal data

      refuse the processing of your personal data (opposition).

 

To do so, simply send an email to privacy@viewconcept.eu, indicating “privacy data” in the subject line and attaching a copy of the verso of your identity card and a brief description of your demand. Your claim will be processed as soon as possible and in any case within one month of receipt of your request.

In accordance with our applicable law and if you consider that the processing of your personal data is illegal you are legitimate to file a complaint with the Data Protection Authority (https://www.autoriteprotectiondonnees.be).

 

11.  Questions

We remain at your disposal for any question on our privacy policy that you may submit by email to privacy@viewconcept.eu.

 

12.  Update

We may update our privacy policy at any time by publishing a new version on our website. We recommend to consult the latest version of our privacy policy on our website https://viewconcept.be.