Privacy Policy
When you show interest in our services or when you use our services, we process your personal data. The privacy of our users is our priority and we are committed to the protection of the personal data of our users and customers. This privacy policy explains the types of data processed and the data processing purposes.
1. Table of contents
□ Applicable law and treatment officer
□ Categories of data
□ Purposes of the treatment
□ Cookies
□ Data recipients
□ Duration of data retention
□ Data update
□ Data protection
□ Your rights
□ Questions
□ Update
2. Applicable law and treatment officer
We guarantee that personal data we may keep is processed in accordance with applicable data protection legislation (Regulation (EU) 2016/679 of the European Parliament and of the Council of April, 27, 2016 on the protection of individuals with regard to the treatment of personal data and the free movement of such data, and applicable national law) and is under the responsibility of:
ViewConcept
Abbé Cuypers 3, 1040 Etterbeek, Belgium
Enterprise number: 0690.918.429
Tel : +32 477 225 953
Email : privacy@viewconcept.eu
3. Categories of collected data
As part of our activity, we may collect the following data:
□ Identity data
□ Professional data
□ Banking data
□ Behavioural marketing data.
4. Purposes of data treatments
4.1. Identity data
Identity data allows us to provide our users and customers information on services likely to be or being of interest to our users and customers, and to contact them.
4.2. Professional data
Professional data is used only in the context of our business relationship, especially for professional ICT services.
4.3. Banking data
If it may apply banking data will exclusively be used for services being provided.
4.4. Behavioral marketing data
Behavioral marketing data allows us to better understand profile and usage of our users and customers, and to anticipate their needs.
5. Cookies
During the visit on our website, cookies may be placed on the user’s computer or device. We use cookies to provide users the optimal experience to our web site. For more information on our use of cookies please visit our Cookie policy.
6. Data recipients
Our service providers, partners and / or subcontractors may access with restrictions your personal data for the processing of operations they perform. We carefully choose all our subcontractors and ensure that they meet the same level of data protection requirements as the one we offer (including if our subcontractors are located outside of the European Union). All our subcontractors are listed in a record of processing activities which is kept internally. Information on our subcontractors can be requested to privacy@viewconcept.eu. All our subcontractors are inflected obligations regarding personal data protection and we never sell or share personal data with any third party without prior consent.
7. Duration of data retention
Personal data is only kept for limited duration, i.e.,:
□ when you show interest to our services your data will be deleted after 3 years following December the 31st of your absence of reaction to our messages
□ when we provide services your data will be deleted 10 years following December 31st of the end of the contractual relationship.
8. Data update
We will delete or modify any of personal data that would be proven to be inaccurate.
9. Data protection
We guarantee that technical, organizational and human measures are taken to ensure the protection of your privacy, especially against loss, abuse, unauthorized access, modification and destruction.
The storage mode as well as the security and confidentiality measures of your data are specified in a record of processing activities developed and kept internally. In the event of a recognized breach of your personal data, we will notify the Data Protection Authority as soon as possible and, if possible, not later than 72 hours after becoming aware of it.
10. Your rights
At any time and free of any charge, you may ask to:
□ access your personal data and retrieve it as a copy (easily usable and allowing data portability)
□ request deletion of your personal data
□ modify inaccurate or incomplete personal data
□ request a limited use of your personal data
□ refuse the processing of your personal data (opposition).
To do so, simply send an email to privacy@viewconcept.eu, indicating “privacy data” in the subject line and attaching a copy of the verso of your identity card and a brief description of your demand. Your claim will be processed as soon as possible and in any case within one month of receipt of your request.
In accordance with our applicable law and if you consider that the processing of your personal data is illegal you are legitimate to file a complaint with the Data Protection Authority (https://www.autoriteprotectiondonnees.be).
11. Questions
We remain at your disposal for any question on our privacy policy that you may submit by email to privacy@viewconcept.eu.
12. Update
We may update our privacy policy at any time by publishing a new version on our website. We recommend to consult the latest version of our privacy policy on our website https://viewconcept.be.